[scribus] How long to ship manual from FLES?
kandew at gmail.com
Fri Jan 30 18:54:12 CET 2009
D. R. Evans wrote:
> I'm sorry, but I guess I have to ask: does this mean that the notification
> I received that the book had been shipped 11 days ago was a lie?
> I'm wondering if I should contact my credit card company. Do we have some
> sort of assurance from someone in a position to know that in fact FLES
> books is reliable? Sorry, but I feel like I have to ask.
Hi Doc, it sounds like an honest mistake and we'll have to wait another
two weeks. I'm sure it'll be worth it :-). Our purchases helped donate
over £1500 to the project so far.
Date: Wed, 28 Jan 2009 19:52:57 +0000
Subject: Your order with FLES Books
From: Benjamin Goodger <benjamingoodger at flesbooks.com>
To: customers at flesbooks.com
I'm afraid we are unable to supply any estimate of the book's delivery
date, as we do not know ourselves. It seems that we will regrettably not
be informed when your order has been dispatched. The "shipped" status in
Google Checkout is an error arising from our automated system, which set
this status after sending your order to the printer for fulfiment. This
bug has been fixed and we are continuing to await the fulfilment of
orders by our printer. I will be having strong words with them with
regard to the manner in which they have conducted this order.
Please accept my apologies for the delay in issuing this update. Please
allow a further two weeks for delivery. If any additional delays are
encountered I will be sure to update you as soon as I am made aware of them.
FLES Books Ltd.
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