[scribus] Fwd: RE: PDF Studio Support Question

David Burleigh david.burleigh at saphar.net
Thu Dec 26 21:26:31 UTC 2019 

What do you think about this? (sorry, you have to read from the bottom
up)

-------- Forwarded Message --------
From: PDF Studio Support <studiosupport at qoppa.com>
To: 'David Burleigh' <david.burleigh at saphar.net>
Subject: RE: PDF Studio Support Question
Date: Thu, 26 Dec 2019 14:37:48 -0500

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-->Hi David These kind of font issues can be tricky to resolve. We have
a task open and will get to it when we can.  My guess is that Scribus
is not embedding the font correctly because our font renderer is pretty
solid. NitroPDF is another viewer that has issues rendering these
embedded fonts.  I see the characters are there and if I change the
font from BakerSignet to Courier, they render fine.  Other PDF readers
might have added some workaround code to handle this embedded
font. Have you tried contacted Scribus so they can correct the way they
embed that font? Have you tried using a more common font? --Leila
 From: David Burleigh [mailto:david.burleigh at saphar.net] 
Sent: Monday, December 23, 2019 8:29 PM
To: Studio Support
Subject: Re: PDF Studio Support Question It's been a month now and I
haven't heard any more about this. Is there any fix on the horizon? On
Fri, 2019-11-22 at 10:01 -0500, Studio Support wrote:
> Hello, Thanks for sending the documents, we're able to reproduce this
> issue and we've submitted it to our development team. Thanks,Tsan
> Sam Technical SupportPDF Studio Support Got More Questions? Try PDF
> Studio Knowledge Base  -----Original Message-----From: 
> david.burleigh at saphar.net 
>  [mailto:
> david.burleigh at saphar.net 
> ] Sent: Thursday, November 21, 2019 6:07 PMTo: 
> studiosupport at qoppa.com 
>  Subject: PDF Studio Support Question Email: 
> david.burleigh at saphar.net 
>  Subject: Report a problemProduct: Question: Fonts are not displayed
> in PDF Studio in pdf files exported from Scribus. Every other pdf
> viewer that I have displays these same pdf files perfectly. But for
> PDF Studio I have to export them as outlines rather than embedded
> fonts. I'm attaching a very simple example, both with the font
> embedded and outlined.   ******************** LOG 
> ******************** 2019/11/21 17:56:05.67ms ESTOperating System
> Linux 5.3.0-23-generic Ubuntu 19.10 amd64 Java Version 1.8.0_202, 64-
> bit, Oracle Corporation Available Cores 8 -Xmx1024m
> -Dsun.java2d.pmoffscreen=false -Dsun.java2d.xrender=false
> -Dqoppa.debug=true -Dqoppa.debug.sane=false
> -Dqoppa.debug.morena7=false -Dmorena.debug=false
> -XX:+UseConcMarkSweepGC -XX:+ExplicitGCInvokesConcurrent -Xmx1024m
> -Dqoppa.debug=true -Dqoppa.debug.sane=false
> -Dqoppa.debug.morena7=false -Dmorena.debug=false PDF Studio Version
> 2019.1.3.20190905131131-b131 PDF Studio initialize: 71 ms Load
> settings: 691 msResolution: 1920x1080Screen DPI: 96Multiplier:
> 1.0Installation Directory:
> /home/zerubbabel/Build/pdfstudio2019Working Directory:
> /home/zerubbabelUser Settings Directory:
> /home/zerubbabel/.pdfstudio2019Installer: linux64LookAndFeel:
> NimbusToolbars: RibbonsKeep Alive: falseLocale: English (United
> States)Print dialog: PDF StudioC1dzUser:
> zerubbabelzerubbabel2019.1.0_linux6465355Valid: 2019/11/17
> 19:52:21.735ms ESTProfessional
> Version4INMCOILJLME5PORSO54RFHG86Create initial frame: 1,649 msTotal
> startup: 4,547 msCould not determine font type:  [-1]
> /usr/share/fonts/truetype/noto/NotoColorEmoji.ttfNativeSwing[1]: Gtk-
> Message: 17:56:27.138: Failed to load module "canberra-gtk-module"    
> ******************** LOG  ******************** 2019/11/21
> 17:53:54.215ms ESTOperating System Linux 5.3.0-23-generic Ubuntu
> 19.10 amd64 Java Version 1.8.0_202, 64-bit, Oracle Corporation
> Available Cores 8 -Xmx1024m -Dsun.java2d.pmoffscreen=false
> -Dsun.java2d.xrender=false -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false -XX:+UseConcMarkSweepGC
> -XX:+ExplicitGCInvokesConcurrent -Xmx1024m -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false PDF Studio Version 2019.1.3.20190905131131-b131
> PDF Studio initialize: 70 ms Load settings: 681 msResolution:
> 1920x1080Screen DPI: 96Multiplier: 1.0Installation Directory:
> /home/zerubbabel/Build/pdfstudio2019Working Directory:
> /home/zerubbabelUser Settings Directory:
> /home/zerubbabel/.pdfstudio2019Installer: linux64LookAndFeel:
> NimbusToolbars: RibbonsKeep Alive: falseLocale: English (United
> States)Print dialog: PDF StudioC1dzUser:
> zerubbabelzerubbabel2019.1.0_linux6465355Valid: 2019/11/17
> 19:52:21.735ms ESTProfessional
> Version4INMCOILJLME5PORSO54RFHG86Create initial frame: 1,590 msTotal
> startup: 4,636 msCould not determine font type:  [-1]
> /usr/share/fonts/truetype/noto/NotoColorEmoji.ttf   
> ******************** LOG  ******************** 2019/11/21
> 17:32:53.499ms ESTOperating System Linux 5.3.0-23-generic Ubuntu
> 19.10 amd64 Java Version 1.8.0_202, 64-bit, Oracle Corporation
> Available Cores 8 -Xmx1024m -Dsun.java2d.pmoffscreen=false
> -Dsun.java2d.xrender=false -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false -XX:+UseConcMarkSweepGC
> -XX:+ExplicitGCInvokesConcurrent -Xmx1024m -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false PDF Studio Version 2019.2.0.20191111145351-b162
> PDF Studio initialize: 97 ms Load settings: 647 msResolution:
> 1920x1080Screen DPI: 96Multiplier: 1.0Installation Directory:
> /home/zerubbabel/pdfstudio2019 Working Directory:
> /home/zerubbabel/pdfstudio2019 User Settings Directory:
> /home/zerubbabel/.pdfstudio2019Installer: linux64LookAndFeel:
> NimbusToolbars: RibbonsKeep Alive: falseLocale: English (United
> States)Print dialog: PDF StudioC1dzUser:
> zerubbabelzerubbabel2019.1.0_linux6465355Valid: 2019/11/17
> 19:52:21.735ms ESTProfessional
> Version4INMCOILJLME5PORSO54RFHG86Create initial frame: 1,613 msTotal
> startup: 4,816 msCould not determine font type:  [-1]
> /usr/share/fonts/truetype/noto/NotoColorEmoji.ttf   
> ******************** LOG  ******************** 2019/11/21
> 17:31:13.978ms ESTOperating System Linux 5.3.0-23-generic Ubuntu
> 19.10 amd64 Java Version 1.8.0_202, 64-bit, Oracle Corporation
> Available Cores 8 -Xmx1024m -Dsun.java2d.pmoffscreen=false
> -Dsun.java2d.xrender=false -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false -XX:+UseConcMarkSweepGC
> -XX:+ExplicitGCInvokesConcurrent -Xmx1024m -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false PDF Studio Version 2019.1.3.20190905131131-b131
> PDF Studio initialize: 74 ms Load settings: 664 msResolution:
> 1920x1080Screen DPI: 96Multiplier: 1.0Installation Directory:
> /home/zerubbabel/Build/pdfstudio2019Working Directory:
> /home/zerubbabelUser Settings Directory:
> /home/zerubbabel/.pdfstudio2019Installer: linux64LookAndFeel:
> NimbusToolbars: RibbonsKeep Alive: falseLocale: English (United
> States)Print dialog: PDF StudioC1dzUser:
> zerubbabelzerubbabel2019.1.0_linux6465355Valid: 2019/11/17
> 19:52:21.735ms ESTProfessional
> Version4INMCOILJLME5PORSO54RFHG86Create initial frame: 1,595 msTotal
> startup: 4,415 msCould not determine font type:  [-1]
> /usr/share/fonts/truetype/noto/NotoColorEmoji.ttf   
> ******************** LOG  ******************** 2019/11/21
> 17:25:45.481ms ESTOperating System Linux 5.3.0-23-generic Ubuntu
> 19.10 amd64 Java Version 1.8.0_202, 64-bit, Oracle Corporation
> Available Cores 8 -Xmx1024m -Dsun.java2d.pmoffscreen=false
> -Dsun.java2d.xrender=false -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false -XX:+UseConcMarkSweepGC
> -XX:+ExplicitGCInvokesConcurrent -Xmx1024m -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false PDF Studio Version 2019.1.3.20190905131131-b131
> PDF Studio initialize: 65 ms Load settings: 805 msResolution:
> 1920x1080Screen DPI: 96Multiplier: 1.0Installation Directory:
> /home/zerubbabel/Build/pdfstudio2019Working Directory:
> /home/zerubbabelUser Settings Directory:
> /home/zerubbabel/.pdfstudio2019Installer: linux64LookAndFeel:
> NimbusToolbars: RibbonsKeep Alive: falseLocale: English (United
> States)Print dialog: PDF StudioC1dzUser:
> zerubbabelzerubbabel2019.1.0_linux6465355Valid: 2019/11/17
> 19:52:21.735ms ESTProfessional
> Version4INMCOILJLME5PORSO54RFHG86Create initial frame: 1,664 msTotal
> startup: 5,349 msCould not determine font type:  [-1]
> /usr/share/fonts/truetype/noto/NotoColorEmoji.ttfNativeSwing[1]: Gtk-
> Message: 17:26:26.203: Failed to load module "canberra-gtk-module"    
> ******************** LOG  ******************** 2019/11/21
> 10:39:15.435ms ESTOperating System Linux 5.3.0-23-generic Ubuntu
> 19.10 amd64 Java Version 1.8.0_202, 64-bit, Oracle Corporation
> Available Cores 8 -Xmx1024m -Dsun.java2d.pmoffscreen=false
> -Dsun.java2d.xrender=false -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false -XX:+UseConcMarkSweepGC
> -XX:+ExplicitGCInvokesConcurrent -Xmx1024m -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false PDF Studio Version 2019.1.3.20190905131131-b131
> PDF Studio initialize: 157 ms Load settings: 850 msResolution:
> 1920x1080Screen DPI: 96Multiplier: 1.0Installation Directory:
> /home/zerubbabel/Build/pdfstudio2019Working Directory:
> /home/zerubbabelUser Settings Directory:
> /home/zerubbabel/.pdfstudio2019Installer: linux64LookAndFeel:
> NimbusToolbars: RibbonsKeep Alive: falseLocale: English (United
> States)Print dialog: PDF StudioC1dzUser:
> zerubbabelzerubbabel2019.1.0_linux6465355Valid: 2019/11/17
> 19:52:21.735ms ESTProfessional
> Version4INMCOILJLME5PORSO54RFHG86Create initial frame: 1,944 msTotal
> startup: 5,379 msCould not determine font type:  [-1]
> /usr/share/fonts/truetype/noto/NotoColorEmoji.ttfNativeSwing[1]: Gtk-
> Message: 10:43:08.317: Failed to load module "canberra-gtk-module"    
> ******************** LOG  ******************** 2019/11/21
> 03:44:07.180ms ESTOperating System Linux 5.3.0-23-generic Ubuntu
> 19.10 amd64 Java Version 1.8.0_202, 64-bit, Oracle Corporation
> Available Cores 8 -Xmx1024m -Dsun.java2d.pmoffscreen=false
> -Dsun.java2d.xrender=false -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false -XX:+UseConcMarkSweepGC
> -XX:+ExplicitGCInvokesConcurrent -Xmx1024m -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false PDF Studio Version 2019.1.3.20190905131131-b131
> PDF Studio initialize: 118 ms Load settings: 912 msResolution:
> 1920x1080Screen DPI: 96Multiplier: 1.0Installation Directory:
> /home/zerubbabel/Build/pdfstudio2019Working Directory:
> /home/zerubbabelUser Settings Directory:
> /home/zerubbabel/.pdfstudio2019Installer: linux64LookAndFeel:
> NimbusToolbars: RibbonsKeep Alive: falseLocale: English (United
> States)Print dialog: PDF StudioC1dzUser:
> zerubbabelzerubbabel2019.1.0_linux6465355Valid: 2019/11/17
> 19:52:21.735ms ESTProfessional
> Version4INMCOILJLME5PORSO54RFHG86Create initial frame: 2,656 msTotal
> startup: 6,018 msCould not determine font type:  [-1]
> /usr/share/fonts/truetype/noto/NotoColorEmoji.ttfObject streams found
> in iCulture-booklet.pdf    ******************** LOG 
> ******************** 2019/11/21 02:34:07.773ms ESTOperating System
> Linux 5.3.0-23-generic Ubuntu 19.10 amd64 Java Version 1.8.0_202, 64-
> bit, Oracle Corporation Available Cores 8 -Xmx1024m
> -Dsun.java2d.pmoffscreen=false -Dsun.java2d.xrender=false
> -Dqoppa.debug=true -Dqoppa.debug.sane=false
> -Dqoppa.debug.morena7=false -Dmorena.debug=false
> -XX:+UseConcMarkSweepGC -XX:+ExplicitGCInvokesConcurrent -Xmx1024m
> -Dqoppa.debug=true -Dqoppa.debug.sane=false
> -Dqoppa.debug.morena7=false -Dmorena.debug=false PDF Studio Version
> 2019.1.3.20190905131131-b131 PDF Studio initialize: 75 ms Load
> settings: 786 msResolution: 1920x1080Screen DPI: 96Multiplier:
> 1.0Installation Directory:
> /home/zerubbabel/Build/pdfstudio2019Working Directory:
> /home/zerubbabelUser Settings Directory:
> /home/zerubbabel/.pdfstudio2019Installer: linux64LookAndFeel:
> NimbusToolbars: RibbonsKeep Alive: falseLocale: English (United
> States)Print dialog: PDF StudioC1dzUser:
> zerubbabelzerubbabel2019.1.0_linux6465355Valid: 2019/11/17
> 19:52:21.735ms ESTProfessional
> Version4INMCOILJLME5PORSO54RFHG86Create initial frame: 1,695 msTotal
> startup: 4,624 msCould not determine font type:  [-1]
> /usr/share/fonts/truetype/noto/NotoColorEmoji.ttfNativeSwing[1]: Gtk-
> Message: 02:36:40.460: Failed to load module "canberra-gtk-module"    
> ******************** LOG  ******************** 2019/11/20
> 14:24:55.858ms ESTOperating System Linux 5.3.0-23-generic Ubuntu
> 19.10 amd64 Java Version 1.8.0_202, 64-bit, Oracle Corporation
> Available Cores 8 -Xmx1024m -Dsun.java2d.pmoffscreen=false
> -Dsun.java2d.xrender=false -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false -XX:+UseConcMarkSweepGC
> -XX:+ExplicitGCInvokesConcurrent -Xmx1024m -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false PDF Studio Version 2019.1.3.20190905131131-b131
> PDF Studio initialize: 77 ms Load settings: 738 msResolution:
> 1920x1080Screen DPI: 96Multiplier: 1.0Installation Directory:
> /home/zerubbabel/Build/pdfstudio2019Working Directory:
> /home/zerubbabelUser Settings Directory:
> /home/zerubbabel/.pdfstudio2019Installer: linux64LookAndFeel:
> NimbusToolbars: RibbonsKeep Alive: falseLocale: English (United
> States)Print dialog: PDF StudioC1dzUser:
> zerubbabelzerubbabel2019.1.0_linux6465355Valid: 2019/11/17
> 19:52:21.735ms ESTProfessional
> Version4INMCOILJLME5PORSO54RFHG86Create initial frame: 1,696 msTotal
> startup: 4,623 msCould not determine font type:  [-1]
> /usr/share/fonts/truetype/noto/NotoColorEmoji.ttfNov 20, 2019 2:25:17
> PM sun.awt.X11.XToolkit processExceptionWARNING: Exception on Toolkit
> threadjava.lang.NullPointerException      at
> sun.awt.X11.XWindow.handleXCrossingEvent(XWindow.java:926)      at
> sun.awt.X11.XComponentPeer.handleXCrossingEvent(XComponentPeer.java:7
> 5)      at
> sun.awt.X11.XBaseWindow.dispatchEvent(XBaseWindow.java:1128)      at
> sun.awt.X11.XBaseWindow.dispatchToWindow(XBaseWindow.java:1086)     
> at sun.awt.X11.XToolkit.dispatchEvent(XToolkit.java:508)      at
> sun.awt.X11.XToolkit.run(XToolkit.java:622)      at
> sun.awt.X11.XToolkit.run(XToolkit.java:538)      at
> java.lang.Thread.run(Thread.java:748) NativeSwing[1]: Gtk-Message:
> 14:27:15.899: Failed to load module "canberra-gtk-module"   
> ******************** LOG  ******************** 2019/11/20
> 11:43:02.403ms ESTOperating System Linux 5.3.0-23-generic Ubuntu
> 19.10 amd64 Java Version 1.8.0_202, 64-bit, Oracle Corporation
> Available Cores 8 -Xmx1024m -Dsun.java2d.pmoffscreen=false
> -Dsun.java2d.xrender=false -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false -XX:+UseConcMarkSweepGC
> -XX:+ExplicitGCInvokesConcurrent -Xmx1024m -Dqoppa.debug=true
> -Dqoppa.debug.sane=false -Dqoppa.debug.morena7=false
> -Dmorena.debug=false PDF Studio Version 2019.1.3.20190905131131-b131
> PDF Studio initialize: 73 ms Load settings: 986 msResolution:
> 1920x1080Screen DPI: 96Multiplier: 1.0Installation Directory:
> /home/zerubbabel/Build/pdfstudio2019Working Directory:
> /home/zerubbabelUser Settings Directory:
> /home/zerubbabel/.pdfstudio2019Installer: linux64LookAndFeel:
> NimbusToolbars: RibbonsKeep Alive: falseLocale: English (United
> States)Print dialog: PDF StudioC1dzUser:
> zerubbabelzerubbabel2019.1.0_linux6465355Valid: 2019/11/17
> 19:52:21.735ms ESTProfessional
> Version4INMCOILJLME5PORSO54RFHG86Create initial frame: 1,870 msTotal
> startup: 5,276 msCould not determine font type:  [-1]
> /usr/share/fonts/truetype/noto/NotoColorEmoji.ttfNativeSwing[1]: Gtk-
> Message: 11:43:13.926: Failed to load module "canberra-gtk-module"  
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