[scribus] A status update from the Managing Director of FLES Books

Mick Crane mick.crane at gmail.com
Sat Feb 14 20:12:15 CET 2009


I just joined the list so I don't know the story but "the UK office of  
fair trading"  I think it is called, are happy to give advice on the  
ways to proceed against bad practice.
Maybe a uk subscriber could complain there?
Cheers

Mick

On 14 Feb 2009, at 19:00, Murray Strome <wmstrome at yahoo.com> wrote:

> The news keeps getting more and more depressing!!!  Don't they have  
> an equivalent of the "Better Business Bureau" in the UK? Is it  
> possible that such an organization could put some pressure on the  
> printer to get the books printed and shipped?
>
> I don't really want a refund, as I will lose money on the exchange,  
> so I would not get back what I paid.  I am thinking of contacting my  
> MasterCard provider to see if they can just cancel the payment and  
> give me my full refund. It would appear that there might be a good  
> case for bringing criminal fraud charges against the printer if this  
> continues.
>
> While I do want the book, for which I paid in December, I would like  
> to suggest that, at the very least, those who ordered it in good  
> faith during the promotion phase should be given access to the PDF  
> file(s) so that we could at least make use of the content while we  
> are awaiting the physical copy.
>
> The way things are going, this version of the book is likely to be  
> obsolete before we even receive it!
>
> Murray
> Victoria BC
> Canada
>
>
>
>
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