[Scribus] Win XP: EXCEPTION_ACCESS_VIOLATION

[S B]

John, I had the same problem with 1.3.3.10 as you, and like you, it was
intermittent, and under Win XP.  The advice I got was to upgrade to the next
iteration of 1.3.3.10, and then shortly afterward, the newer version,
1.3.3.11 came out, and the problem disappeared.  I didn't save the email
that explained it, but it is apparently a known issue at some level.
Steve Bradley
PS:  My files worked fine after I upgraded.  Hope yours do the same.

On Wed, Apr 16, 2008 at 5:06 PM, John Beardmore <John at t4sltd.co.uk> wrote:

> John Beardmore wrote:
> > I'm using scribus 1.3.3.10 under XP.  It's been stable since it was
> > installed, and has done a few fair sized documents in the 30 to 70 page
> > range, with a mixture of text and graphics -  all a great success.
> >
> > I have one document in its embryonic stages that I no longer seem able
> > to load, though there were no problems I noticed when I was last working
> > on it.  Each time I try to load it, it now falls over within a couple of
> > seconds with:
> >
> >      Scribus crashed due to the following exception:
> >                                         EXCEPTION_ACCESS_VIOLATION
> >
> > with the green progress bar at 95%.
> >
> >
> > To begin with I assumed that it was just a problem with the .sla file
> > having got corrupted on disk.  Fortunately I have four previous
> > revisions of the file, all of which were saved as backups with no known
> > problems at the time of saving.  When I try and load any of these, the
> > outcome is the same, so I doubt it's a problem with the .sla files.  To
> > the unaided and inexperienced eye, the .sla files look OK in a text
> > editor too.
> >
> >
> > Next I wondered if the scribus software had got corrupted somehow, but
> > scribus seems perfectly able to load my recent 62 page epic report on
> > the thermal performance of an aircraft hangar, so I've got no evidence
> > that Scribus is actually broken at all !
> >
> >
> > I'm not aware of having changed the Scribus configuration, version or
> > available fonts, so does anyone have any idea how best to start tracing
> > my problem in the happy world of win XP ?
> >
> > I would like to get this project back on the rails ASAP -  the deadlines
> > are approaching, so it would be great not to have to recreate the
> > document from scratch, which I suppose might just recreate the same
> > problem I'm having now anyway.
> >
> > If needs be, I could upload the .sla file, but as it has the names and
> > addresses of a couple of people in it, I'd rather not make it public if
> > it can be helped.
> >
> > Is it worth upgrading to the windows version of 1.3.3.12 just in case
> > it's a fixed bug ?
> >
> >
> > All thoughts welcome !
> >
> >
> > Cheers, J/.,
>
> Further to this, I've just run with scribus console enabled.
>
> After all the font activity and immediately before it logs the text of
> the final error message, it says:
>
>   ASSERT: "insertsuccess==true && DocPages.at(pageIndex)!=NULL"
>   in \Scribus For
>   Windows\scribus-1.3.3.x-svn\Scribus\scribus\scribusdoc.cpp (1052)
>   Scribus Crash
>   -------------
>
>
> Does this shed any light for those in the know ?
>
>
> Cheers, J/.
> --
> John Beardmore, MSc EDM (Open), B.A. Chem (Oxon), CMIOSH, AIEMA, MEI
> Managing Director, T4 Sustainability Limited. http://www.T4sLtd.co.uk/
> Carbon Trust Consultant: Energy Audit, Carbon Footprint, Design Advice
> Energy Efficiency Accreditation Scheme, (EEAS), Registered Assessor
> Phone: 0845 4561332   Mobile: 07785 563116   Skype: t4sustainability
> _______________________________________________
> Scribus mailing list
> Scribus at nashi.altmuehlnet.de
> http://nashi.altmuehlnet.de/mailman/listinfo/scribus
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://nashi.altmuehlnet.de/pipermail/scribus/attachments/20080418/850fd7e0/attachment-0001.htm