[Scribus] Win XP: EXCEPTION_ACCESS_VIOLATION

[John Beardmore]

I'm using scribus 1.3.3.10 under XP.  It's been stable since it was 
installed, and has done a few fair sized documents in the 30 to 70 page 
range, with a mixture of text and graphics -  all a great success.

I have one document in its embryonic stages that I no longer seem able 
to load, though there were no problems I noticed when I was last working 
on it.  Each time I try to load it, it now falls over within a couple of 
seconds with:

     Scribus crashed due to the following exception:
                                        EXCEPTION_ACCESS_VIOLATION

with the green progress bar at 95%.


To begin with I assumed that it was just a problem with the .sla file 
having got corrupted on disk.  Fortunately I have four previous 
revisions of the file, all of which were saved as backups with no known 
problems at the time of saving.  When I try and load any of these, the 
outcome is the same, so I doubt it's a problem with the .sla files.  To 
the unaided and inexperienced eye, the .sla files look OK in a text 
editor too.


Next I wondered if the scribus software had got corrupted somehow, but 
scribus seems perfectly able to load my recent 62 page epic report on 
the thermal performance of an aircraft hangar, so I've got no evidence 
that Scribus is actually broken at all !


I'm not aware of having changed the Scribus configuration, version or 
available fonts, so does anyone have any idea how best to start tracing 
my problem in the happy world of win XP ?

I would like to get this project back on the rails ASAP -  the deadlines 
are approaching, so it would be great not to have to recreate the 
document from scratch, which I suppose might just recreate the same 
problem I'm having now anyway.

If needs be, I could upload the .sla file, but as it has the names and 
addresses of a couple of people in it, I'd rather not make it public if 
it can be helped.

Is it worth upgrading to the windows version of 1.3.3.12 just in case 
it's a fixed bug ?


All thoughts welcome !


Cheers, J/.,
-- 
John Beardmore, MSc EDM (Open), B.A. Chem (Oxon), CMIOSH, AIEMA, MEI
Managing Director, T4 Sustainability Limited. http://www.T4sLtd.co.uk/
Carbon Trust Consultant: Energy Audit, Carbon Footprint, Design Advice
Energy Efficiency Accreditation Scheme, (EEAS), Registered Assessor
Phone: 0845 4561332   Mobile: 07785 563116   Skype: t4sustainability