[Scribus] I really shouldn't open my mouth... but I'm going to

[Ed Keith]

--- Gregory Pittman <gpittman at iglou.com> wrote:

> Craig Ringer wrote:
> > Gregory Pittman wrote:
> >   
> >> Eilert wrote:
> >>     
> >
> >   
> >>> Yes, but he said "those are Windows users" - the
> wiki article refers to 
> >>> a Linux environment with all those tricky little
> helpers and Ghostscript 
> >>> on it...
> >>>   
> >>>       
> >> It's sort of a philosophical issue. Windows users
> tend to be something 
> >> like spoiled children, and like dealing with a
> spoiled child, you have 
> >> to find ways to get them to learn in spite of
> themselves. We probably 
> >> need to suggest that they try to find someone
> with a stronger OS rather 
> >> than the weak one they have, so that they might
> have that stronger OS 
> >> person process their files for them. We just
> can't expect everyone to 
> >> have the patience and cognitive skills to be able
> to handle these tasks 
> >> -- isn't that what Windows was created for anyway
> -- the "OS for Dummies"?
> >>     
> >
> > Fishing for flames today?
> >
> > Sorry, but I don't think broad insults at groups
> of users are a
> > particularly good idea. If you were joking I'm
> afraid it's not obvious.
> >   
> It was really a contextual comment...not a generic
> Windows user or a 
> generic Windows issue, but more about the type of
> Windows user who 
> expects everything to either already be on his
> machine, or automagically 
> install itself. The type who, when you suggest that
> they get some 
> utility that's freely available, has a version for
> Windows, is easily 
> found, then complains because its GUI isn't what
> they're used to. But 
> this is the sort of user Microsoft has fertilized
> and cultivated. We've 
> had some similar-drifting-offtopic conversations
> about those who go to 
> school to get an education versus those who just
> want to be handed the 
> answers to the tests.
> I don't think there's anything wrong with finding
> out if those who 
> purport to want help have some level of mental
> flexibility to learn 
> something rather than just want someone to "fix it"
> for them.
> 

I am a professional software developer. When a user
has a problem, it is my job to fix it for them. 

If you are developing a produce (open source or not),
and you want  that product to have users, you should
fix the users problems. If you do not they will find
another product to use and you will loose a user. 

Just my two cents,

     -EdK


 
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